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How Attribution Works
Attribution is how InfluTrace decides which creator gets credit for an order. When a new order syncs from your store, InfluTrace looks for signals that tie it back to a creator and applies them in a fixed priority order.
The priority order
InfluTrace checks signals from most to least reliable and uses the first one that matches:
1. Coupon code ← most reliable
2. Cart / link data
(otherwise the order is left unattributed)1. Coupon code (highest priority)
If the order used a discount code you've mapped to a creator's link, that mapping wins — immediately. A coupon survives device switches, delayed purchases, and shoppers who never clicked the link, which is why it's checked first.
Set this up in the campaign's Coupon attribution panel — see Coupon Attribution.
2. Cart / link data
If there's no mapped coupon, InfluTrace uses the tracking data carried from the creator's link — the creator and link captured when the shopper arrived from influtrace.link/p/abc-123/<creator>. This is what credits ordinary "clicked the link, then bought" journeys.
Otherwise: unattributed
If neither signal is present — for example a manual or draft order with no coupon and no tracking data — the order can't be tied to a creator and is skipped. It won't appear as creator revenue.
Why an order might not be attributed
| Reason | Fix |
|---|---|
| The link has no integration enabled | Edit the link and tick your store. Orders are only tracked for links with an integration on. |
| The order webhook isn't registered | Use Verify setup → Re-sync on the store card. See Shopify. |
| The order had no coupon and no tracking data (e.g. a manual order) | Nothing to attribute — map a coupon so these still get credited. |
Practical guidance
- Always give creators a coupon when you can. It's the most durable signal and covers shoppers who don't click.
- Append the creator username to every shared link so the cart/link path can credit them too.
- Use both together — coupon as the safety net, link for everyone who clicks through.
See also Tracking Events for what's recorded at click time.
